Instagram acts as a source of inspiration. Instagram QR codes are finally a real thing for all users worldwide, helping both regular users and businesses to connect. You can also provide your followers (potential clients) with extra information about your hotel.

So how can you personalise this experience? For example, you could promote a particular theme by offering your followers and guests the chance to discover the parks and green spaces in your area through your posts. Instagram is, in many ways, a very interesting lever for hotels. With just one click, guests can contact you.
This has many benefits for a hotel; like how in a previous article, we mentioned the impact it has on guest loyalty. Once your co-host is actively viewing your Live video, tap on the two-face icon next to the comment box. There are many factors to take into account. By putting the guest at the heart of your posts, you make them feel as though they are unique, strengthening their experience as a result. Consider them as ambassadors and make sure to showcase their photos to give them a feeling of importance. 1. See this as an opportunity to make yourself stand out and to target your audience. Start by going Live as you would normally do: head over to Stories, select Live and tap “Start a Live video.” The trick here is that whoever is going to be your co-host needs to be present as a viewer before you can invite them to join you. Create an account or log in to Instagram - A simple, fun & creative way to capture, edit & share photos, videos & messages with friends & family. In a recent study, Skift  found that couples are increasingly using Instagram to get inspiration for their honeymoon. And now Instagram is taking a step further by being amongst the very few platforms to allow two-person live streaming.
There is an exciting new feature on Instagram: two-person live video so you can go live with a guest. Like adding links to your website, providing a brief description of your services and promoting a hashtag through which people can find other content related to your hotel. This will open the list of users who are currently watching your live video. Having trouble finding your way around Instagram? Keep your content varied: There are several types of content available to post on instagram. For example, you could film a live video of your bar staff making the cocktails you offer, conveying the experience of your bar in a more down-to-earth manner. It is straightforward to take photos of your rooms, restaurant and the dishes it offers. At Customer Alliance, we enhance the guest experience by helping hotels with their communication at every stage of the stay. According to a patent application by Facebook, Instagram may soon let you add links to your captions... for a price! Also don’t hesitate to share images linked to your environment. With just one click, guests can contact you. It is also a means of measuring satisfaction at a large scale. Instagram is rolling out a new 'Suggested Posts' feature that adds organic posts from people you don't follow - and …. Personalisation must be at the forefront of your sales strategy. Be visible and informative: In the same way as other platforms such as Facebook or Google, Instagram acts as your establishment’s shop window. Start the conversation: Instagram makes communication with guests possible in several ways. Find out how you can change the Instagram app icon on your phone, as part of the app's 10th-anniversary celebrations. Secondly, take advantage of the content posted by guests. Of course, nothing can replace dedicated staff who are attentive to your guests’ needs. Within the list of viewers, you will see whether the user is able to join you as co-host – their account name will be listed under their username – if not, then it will clearly state “unable to join.” This is because the two-person live video capability is currently still only available to iOS 11 users. However, technology can certainly help to add value to the experience at every stage of the stay. We mentioned methods to inspire guests and how you can convey emotions and experiences through your photos. Secondly, you can communicate using private messages. 1.1m Posts - See Instagram photos and videos from ‘guest’ hashtag You will only need one extra step. Find out why over 5,000 companies trust Customer Alliance to manage their online reputation and turn reviews into revenue. Lastly, Instagram allows you to post stories. And I’m ready to bet that this time, people will care. Instagram will start asking users to confirm their identities when it identifies patterns of potential inauthentic behavior. 2. These act as a source of inspiration for travellers and convey the experience of your hotel visually. Instagram has announced the expansion of Instagram Shopping on IGTV; will soon start testing shopping features within Reels. Live video is definitely a growing trend, especially since it landed on Instagram. During their stay they will often post photos to show off their experience with family and friends. Here is how you can use it. The guest experience is now a crucial element in your strategy, but it is vital to remember that it does not lie solely in posting nice images and videos. Lastly, you can like and reply to comments left by users on your photos. This function is similar to messaging apps such as WhatsApp. Guest experience is a central concern for hotel owners. Android users – or earlier version of iOS – will have to wait a few weeks before getting the feature. So combined efforts, such as personalised communication with your guests at every stage of their stay, can have an impact on the marketing of your restaurant or spa. 3. You will only need one extra step. Instagram is adding AI-powered automatic captions to IGTV, for people watching with the sound turned off.

Before addressing the guest experience in more detail, let’s recap some basic tips on how to use Instagram effectively. Firstly, you can display your email address between the description and photos on your profile. You Can Now Use Google Assistant To Interact With More... HBO Will Release A Limited Series On The Founding Of SpaceX. To achieve this, using the necessary technology will make the task easier in many ways. It acts as a source of inspiration for travellers as well as a window into the experience that a guest may expect to have in your hotel. Facebook has started unifying the chat systems for Instagram and Messenger, allowing users from one platform to message users from …. Firstly, you can display your email address between the description and photos on your profile. Ask for a personalised demonstration with one of our experts and find out about the potential improvements and benefits your hotel can enjoy! Going Live with a guest on Instagram is almost as easy as to go Live by yourself. Going Live with a guest on Instagram is almost as easy as to go Live by yourself. Pornhub Releases "Not My Job" Campaign To Promote Its New Line... TikTok Brings French Football To Life With Ligue 1 Partnership. 64.4k Followers, 3,073 Following, 6,896 Posts - See Instagram photos and videos from Guest Of A Guest (@guestofaguest) How To Start A Two-Person Live Video On Instagram. These are great for showcasing your hotel through live photo and video content, which some followers may find more engaging.

This can help diversify your content and present yourself as an expert on your town, city or region. Three Courses To Help You Create Compelling Facebook... Cardi B Drops Her First Sneaker Collab With Reebok, IKEA Wants To Buy Your Old Furniture On Black Friday, This Week: The 10 Most Talked About TV Ads On Social, Hotels.com Will Let You Live Under A Rock After The Election. The few tips we’ve shared provide the key to successful management of your Instagram account. Start the conversation: Instagram makes communication with guests possible in several ways. Firstly, showcase your establishment and its strong points. You can share images of your rooms, your restaurant and even of your staff. Secondly, you can communicate using private messages. Google Now Lets You Find A Song By Humming Or Whistling... You Can Now Turn Your WordPress.com Blog Posts Into... Save Space With The Against The Wall Christmas Tree. Notable benefits can be seen, such as optimised performance, improved satisfaction, increased additional sales and development of guest loyalty. If you make yourself accessible and available on Instagram, guests can interact with you and see that their expectations are met and their questions answered. Do not underestimate the impact that an image or video can have on potential additional sales. Facebook has injected a bit of Messenger into Instagram, allowing users to communicate across apps more easily. This way, you are not just promoting your services, but also communicating an experience through your own initiative. Through these simple actions you can optimise your hotel’s visibility whilst improving the guest experience. Setup Menu via Wordpress Dashboard > Appearance > Menus, © Copyright We Are Social Media Inc. 2014-2020 (*), Instagram is now among the very few platforms offering 2-person Live video streaming, Two-person Live video is now available on #Instagram, but only for iOS 11 users, Instagram Adds Face Filters For Live Video, Google Now Lets You Find A Song By Humming Or Whistling It, You Can Now Turn Your WordPress.com Blog Posts Into Tweetstorms, You Can Now Search For Songs Using Lyrics On Spotify, Instagram Brings Shopping Features To IGTV, How To Change The Instagram App Icon On Your Phone, Facebook Introduces New Messaging Features In Instagram, Instagram Will Automatically Add AI-Powered Captions To IGTV, Instagram May Soon Let You Pay To Add Links To Your Captions, Instagram Adds Suggested Posts And Ads After ‘You’re All Caught Up’, Instagram Rolls Out QR Codes Worldwide, For Real This Time, Facebook Begins Unifying Instagram And Messenger Chats, Instagram: New Measures Against Bots And Other Inauthentic Behavior. This phenomenon can of course be transposed to other client groups, such as families.


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